Shipping policy

Shipping Policy:

At Hancox & Co., we aim to provide efficient and reliable shipping services to our customers. Please review the following shipping policy details:


  1. Processing Time:

Orders are typically processed and shipped within 5-7 business days, excluding weekends and holidays.

Processing time may vary during peak seasons or promotional periods as we also are active of several social media platforms.

Business or larger volume orders may take longer depending on design, quantity and availability of chosen material colors. 

  1. Shipping Methods:

We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping. Pricing is based on which service level you select.

All orders are shipped at the standard (Free) level unless otherwise selected.

  1. Delivery Time:

Delivery times depend on the shipping method chosen and your location.

Standard shipping usually takes 3-7 business days within the continental United States, while expedited and express options may deliver faster.

International shipping is not offered at this time. 

  1. Shipping Fees:

Shipping fees are calculated based on the weight of your order, shipping destination, and selected shipping method.

Shipping fees are displayed during the checkout process before payment is confirmed.

  1. Tracking Orders:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

You can track the status of your order by using the provided tracking number on our website or the carrier's website.

  1. Shipping Restrictions:

We currently ship to addresses within the United States

  1. Shipping Damage or Loss:

We take great care in packaging your orders to ensure they arrive in good condition. However, in the rare event of shipping damage or loss, please contact us immediately for assistance.

  1. Address Accuracy:

Please ensure that your shipping address is accurate and complete to avoid delivery delays or misplacements.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  1. International Shipping:

We currently do not service location outside of the United States

  1. Contact Us:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at sales@hancoxco.com.


Thank you for shopping at Hancox & Co.